Refund and Returns Policy

If you purchase a product or service made available on the Website, you may be asked to supply certain information including, but not limited to, credit card and address details.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with your purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order; if fraud or an unauthorised or illegal transaction is suspected; or other reasons.

The Website is not designed to provide qualitative advice regarding the fitness for purpose of any products or services. We strongly advise you to exercise caution and do your own due diligence in conducting any transactions through the Website to ensure you select the appropriate product or service.

If you purchase products or services through the Website, there may be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

We reserve the right to change prices for Products displayed at EWPA at any time. All prices quoted are in Australian Dollars (AUD) and are subject to GST.

If you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an Order, a refund or credit is available if goods are returned as new (condition) at the freight expense of the customer.  Goods not returned in new condition are not eligible for a refund.